Testimonials

What our clients say about us 

After significant research, I engaged the services of Carol Garrett to facilitate transfer of UK pensions for myself (returning Kiwi) and my partner (Welsh Brit.) to NZ. 

I have no regrets. My assessment of Carol prior to engagement was that she was personable, practiced, and professional. My experience of Carol during and post- transfer confirmed my earlier assessment - in spades. 

The whole experience was 'easy' and my partner and I were both more than happy with the result. 

When it comes to transferring pensions, we would have no hesitation in recommending Carol to anyone in a similar situation to ourselves. 

John Robson. July 2011

I have been impressed by your work regarding the expediency and efficiency of the process.

Simon Bainbridge, Auckland May 2011

Hi Carol, great stuff - shame its .47 but hey, could be worst and could be 50p to a dollar ! Thanks for all your help - I look forward to retiring richer with your help.

Mark Beavis  New Zealand Sales Manager April 2011

I would like to thank Carol and all the team at UK Pension Transfers for all the hard work they have done in transferring my occupational pension and free standing AVC from the UK to New Zealand. I was kept informed through out the process from start to finish and Carol was always available to answer my questions or any concerns I had.

I picked UK Pension Transfers after researching a number of pension transfer companies and have been impressed by their knowledge, professionalism and approach to customer interaction. Carol also negotiated a great deal on fees and early withdrawal penalties from my new fund in New Zealand and this has enabled me to carry out all the work I want to do on my new home as well as planning a great holiday!

I would certainly recommend that anyone who wishes to transfer a pension from the UK consider UK Pension Transfers as you will not be disappointed by Carol and her team.

Dr Rebecca J Taylor.    December 2010

Hi Carol,

Thank you for all your help & making this process so simple!

My husband also has a policy – can you send him the necessary forms to sign so you can process his return

Thanks again

Rochelle Fern   November 2010

Thanks for all your work Carol, You made this process very smooth.

Chris Scott.     August 2010

I would like to thank you for the excellent work you did in the presentation of Assessment Two of the Investment Advice paper.  Your clear thinking is obvious, and your investment plan was well thought out and accurate.  As we discussed by phone, and you were happy with, Adviserlink is using your investment plan as a basis of a marking guide.  Thank you, and all the very best for the remainder of your studies.

Regards Stan Yee, Adviserlink Assessor & Course Facilitator.   July 2010 

If you a daunted by the thought of organising your UK pension transfer, don’t be!

We had delayed transferring our pensions from the UK to New Zealand for quite a few years because we were completely overwhelmed by the whole process. However when we found Carol, who has a wealth of knowledge and experience, it really could not have been easier. The whole procedure was very smooth and straightforward. We have loved the personal attention we received from Carol and Sue and that ‘nothing is too much trouble’ attitude.

Carol is proactive in keeping her clients informed of economic and investment issues and always on hand to answer questions and concerns.

We have no hesitation in recommending UK Pension Transfers.

Ron & Val Winter.  March 2010

"Dear Carol
I am writing to thank you for the very professional way in which you have dealt with the transfer of my UK pension funds to New Zealand.
It was with trepidation that I made my first enquiry! However, you have inspired confidence since the first phone call and have never failed to live up to the expectations you created at that time.
I have no hesitation whatsoever in saying to other potential clients that the phone call I made to you in October 2008 (following a referral I received from another of your clients) was one of the most fruitful phone calls I have ever made.
You have handled everything very smoothly and professionally and I am very pleased with the outcome.
Why anyone who intends to stay as a bona-fide resident in New Zealand would not transfer a UK pension to New Zealand is a mystery to me.
I don't often write letters of recommendation but in this case it's a pleasure!
Thanks for the personal touch that makes your service so special!
Yours sincerely"
Steve Chamberlain

"Carol Garrett successfully transferred my UK pension without a single hitch in 2004. She has also been advising me regarding other insurances, and recommended I take out income protection. I recently had an accident that prevented me from working. I was not going to do anything about it until Carol prompted me to make a claim which has been successful. It has taken away the stress of wondering how I was going to pay my mortgage and the usual household bills. I'd just like to thank Carol making me take out the income protection insurance and for encouraging me to claim - after all, I was entitled to it and had paid the premiums for it. Thanks for kicking me in the right direction!"
Russell Ward (Foxton)

"Many thanks Carol.
The transfer across of my wife and I's pension by your company was very efficient and relatively pain-free! Thanks for making the whole process so simple for us to follow.
I will make sure to recommend your services to other pommie friends of ours thinking of moving their pensions over to NZ also!
Kind regards,"
Ken Waller

"Hi Carol.
I wanted to say a big thank you for all your emails and letters of late - it is obvious to me that you've been working very very hard for me!!
It would appear that out of the 3 pensions from the UK we have now successfully received funds from England from the two largest funds leaving just one more.
That's great news. I've filed everything away safe and sound.
I do appreciate your help!
Cheers for now."
Pete Barton

"The decision about whether to bring one's pension over to New Zealand is the second most important decision for an emigrant to make. The first is who you can trust to carry this out for you; who will give you the best advice, who will answer all of your questions quickly, accurately and honestly and who can you trust to do all of this professionally, efficiently and competently - guys, there's loads of sharks out there - believe me.
Before I took the plunge I did my research. I was a police detective with twenty years in and there was no way I was going to make the wrong decision.
After careful research I picked on Carol Garrett. The truth is that I have never looked back.
Carol has provided a service second to none. She has kept me informed every step of the way. She has gone every step of every extra mile to help with this huge life changing decision in such a way that I have no hesitation whatsoever in recommending her to any that follow in my footsteps. Even when it appeared as though my 'provider' was going to lose me a considerable amount of my pension by delaying sending the money over, Carol was able to win the day - which incidentally paid for her services several times over.
Please feel free to contact me for any other information but what you will hear is that if you want unbiased, honest, robust and straight down the line service, advice and information, in my opinion you can do no better than to choose Carol to handle this matter for you."
Charles Cadwallader

"Thanks so much for coming over and explaining the system of bringing our UK pensions to New Zealand. You actually explained the process very clearly and thoroughly, and for the first time I understood the way that it works. Thanks also for putting us in touch with a really useful team of people that have been able to help us with our UK money transfers and mortgages."
Scott and Tracey Bowman

"I spent some time investigating my options to get my pension money out of the UK and in to a fund in New Zealand. Eventually I chose Carol Garrett and I am very glad to say I did. Besides representing outstanding value for money compared to alternative organisations, I found UK Pension Transfers Ltd to be responsive, timely, efficient and persistent. It sounds an easy process, but trying to extract funds out of a pension fund in the current climate is very difficult. There are many hurdles to cross and people to chase. Carol managed to complete the process from multiple funds in less than four months. If you are considering transferring pension funds from the UK or anywhere else, then I strongly recommend you engage UK Pension Transfers Ltd to achieve the best result"
Steve Pendrous

"Many thanks for your assistance and good work on our behalf. I know that you are already dealing with one of our friends, and we will certainly recommend you to anyone else needing to transfer pension funds."
Gary & Tonka

"Just a quick note to say thanks again for all of your efforts in assisting me in getting my UK pension funds transferred to NZ. The service has been excellent."
Matt Reddish

"Please find attached a copy of the letter which has been sent to AXA NZ. The funds should hit their account on Wednesday.
Thanks for all your work regarding the transfer - I wish all Independent Financial Advisers made it as easy as you did!"
Mike Wahanchuck, MHA Pensions, England

"I would like to formally record my appreciation of the work you did regarding the transfer of my pension and how you achieved it with the minimum of fuss and kept me informed all the way through. Your advice and the direction taken were faultless.
If you ever need a further reference or would want someone to ring me for reassurance I will be happy to oblige. So, thanks again, Carol, and all the best for the future."
Roy Hilton

"In a few months Carol has managed to resolve a frustrating situation with my pension fund that had been ongoing for nearly five years. She is great to work with, listens to what you are trying to achieve and then goes away and makes it happen! I have found with Carol that she has the right knowledge and experience to navigate her way through the complex sea of personal investment products and give practical advice so that I can make the right choice for my needs. I have no hesitation in recommending her to friends and colleagues who are looking for an effective financial adviser."
Marion Greene

"I engaged UK Pension Transfers Ltd to undertake a series of pension transfers from the UK to New Zealand. I found UKPT to be efficient, helpful and committed to client service. My pension transfers were completed in a timeframe that exceeded my expectations and I was impressed with the manner in which UKPT kept me informed as to the progress of the transfers. Throughout the process I found UKPT responsive, courteous and professional and I have no hesitation in recommending them to other people. My earlier dealings with another pension transfer specialist were woeful when compared to the service and results I obtained through UK Pension Transfers Ltd."
William Black

"I approached Carol for assistance after deciding to transfer my UK pensions to New Zealand last year. After dealing with a couple of other companies I found it a pleasure to deal with someone as professional as Carol. She knew exactly what was required and more importantly understood that moving a pension involved more than just completing the right forms. Carol monitored the process all the way from beginning to end and kept me fully up to date without prompting. Carol was able to transfer four pension schemes in under four months, and the first one took only a few weeks to complete. I have no hesitation in recommending Carol to anyone who is thinking about moving a pension from the UK as I know you will be in safe hands."
Colin (Wellington)

"I have tried several times with various financial advisors to transfer my two UK pensions to New Zealand since 1998.Unfortunately none of the financial advisors I previously tried seemed to know how to do it. Subsequently they all gave up and put it in the too hard basket. In 2003 I discovered UK Pensions and met a very pleasant, enthusiastic and competent financial advisor called Carol Garret. Carol took the time to explain to me the process of transferring my UK pensions to New Zealand and did all the paper work for me. All I had to do is sign the forms. Carol managed the process very professionally keeping a log of all contact with the two UK pension companies. Carol also kept me informed of progress on a regular basis without any chasing her up. One of those UK pension companies turned out to be less than co-operative and it seemed as if they were putting up every obstacle to prevent my pension being transferred. However Carol know exactly what she was doing and quoted various rules and regulations to them along with a history of all contact and escalated the lack of co-operation to the relevant manager of the UK pension company. Within five months of initially contacting Carol both of my UK pensions had been transferred to New Zealand. Carol did such a superb job at transferring my pension I now rely upon for all my financial advice."
Paul Henzell

"The thought of transferring my pensions and savings from the UK was dark and daunting to put it mildly. In fact, even if I could do it I probably would have given up in frustration. However after you were recommended to the me the sun began to shine again. Add to that the fact that your services were affordable and what more could I ask."
Ken Gilliam

" I fully expected that the process of transferring my UK pension to New Zealand would involve a truckload of paperwork, months and months of frustration, and no end of grief. I am pleased to say that my expectations were not realised, and that this was due entirely to the thoroughly efficient and professional way in which Carol Garrett dealt with the transfer on my behalf. Knowing the pensions industry inside out in both countries, coupled with many years of hands on experience dealing with the problems that can and often do arise with pension transfers, has put Carol in the unique position of being able to transfer of a pension with the minimum of paperwork, with absolutely no fuss whatsoever, and with the minimum of delay. Carol kept me informed as to progress at every step, and was always available to discuss matters at any time.And Carol does all of this with great good humour, and a cheerful "can do" attitude: what more could one ask for ?!"
Paul Holth

"I waited a year for a previous Financial Adviser to transfer my pension from the UK to New Zealand and still he could not get the money out. Carol managed the transfer in four months and was confidently in control every step of the way. Carol does everything you would expect of a top financial adviser with the added bonus that she's actually pleasant to meet up with too!"
John Green

"I engaged Carol to transfer my three UK pension plans to a suitable fund in NZ. Carol applied her experience of the UK pension industry and her knowledge of the superannuation product providers in NZ to great effect. The transfer process was non-trivial, full of rules, process and significant inertia imposed by my UK pension fund provider. Carol used copious amounts of her charm and tenacity to remove all the obstacles and achieve the transfer in four months. There is no way that I could have achieved the same outcome and I was happy to pay Carol her fee which was well deserved. I believe that Carol's success as a financial adviser is based on her ability to genuinely understand a client's situation and to anticipate their needs. Carol has also demonstrated to me that she can recommend excellent products that are competitively priced. Carol has a dimension that I haven't seen in other financial advisors."
Graham Vasey